tg7704 Privacy Policy

1 Introduction

tg7704 Casino is committed to protecting the privacy and personal data of every player who uses our platform. We understand that Filipino players entrust us with sensitive information — from their full legal names and government IDs to their GCash account details and gaming history — and we take that responsibility seriously.

This Privacy Policy is designed to be transparent and easy to understand. We explain in plain language what data we collect, why we need it, who we share it with, and what rights you have over your own information. If you have questions about anything in this Policy, our support team is available 24/7 via live chat on the tg7704 platform.

By registering a tg7704 account or using any tg7704 service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2 Data Controller

For the purposes of applicable Philippine data protection law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, tg7704 Casino acts as the Personal Information Controller in respect of the personal data it collects from players and visitors.

As Personal Information Controller, tg7704 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable law and this Privacy Policy.

3 Personal Data We Collect

tg7704 collects personal data through several channels: directly from you when you register or use our services, automatically through your use of the tg7704 platform, and from third-party service providers where necessary. The categories of personal data we collect include:

3.1 Registration & Identity Data

• Full legal name (as it appears on your government-issued ID)
• Date of birth (for age verification — 21+ requirement)
• Philippine mobile number and email address
• Username and encrypted password
• Residential address (city/municipality, province)

3.2 Identity Verification (KYC) Data

• Copies of government-issued Philippine ID (e.g., PhilSys National ID, passport, driver's license, UMID, SSS ID, or Voter's ID)
• Selfie or facial verification image (where required for enhanced verification)
• Proof of address documents (where required)

3.3 Financial & Transaction Data

• GCash or PayMaya account number (mobile number associated with the e-wallet)
• BPI, BDO, or Metrobank account name (for bank transfer verification — account numbers are not stored directly by tg7704)
• Deposit and withdrawal transaction history
• Account balance and bonus balance records

3.4 Gaming Activity Data

• Game session logs, including games played, bets placed, and outcomes
• Bonus usage and wagering history
• Responsible gaming tool settings (deposit limits, session reminders, self-exclusion status)

3.5 Technical & Device Data

• IP address and approximate geolocation (country/region level)
• Device type, operating system, and browser information
• Session timestamps and login history
• Cookie identifiers and similar tracking technologies (see Section 7)

3.6 Communications Data

• Live chat transcripts and support ticket records
• Email correspondence with tg7704 support
• Feedback, survey responses, and promotional opt-in preferences

4 How We Use Your Personal Data

tg7704 uses the personal data it collects for the following specific purposes:

Purpose	Data Used
Account registration and management	Registration data, contact details
Age and identity verification (KYC)	Identity data, KYC documents
Processing deposits and withdrawals	Financial data, identity data
Providing and improving tg7704 games and services	Gaming activity data, technical data
Fraud prevention and security monitoring	Technical data, transaction data
Customer support and dispute resolution	Communications data, account data
Responsible gaming monitoring and intervention	Gaming activity data, responsible gaming settings
Regulatory compliance and reporting	Identity data, transaction data, gaming data
Sending promotional offers (with your consent)	Contact details, gaming preferences
Platform analytics and performance optimization	Technical data, aggregated gaming data

tg7704 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by Philippine law.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, tg7704 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — i.e., to provide the tg7704 gaming platform, process your deposits and withdrawals, and manage your account.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, age verification requirements, and regulatory reporting duties.
• Legitimate Interests: Processing is necessary for tg7704's legitimate interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your data protection rights.
• Consent: For certain processing activities — such as sending you promotional emails or SMS notifications — tg7704 relies on your freely given, specific, and informed consent. You may withdraw this consent at any time by contacting support or updating your account notification preferences.

6 Data Sharing & Disclosure

tg7704 does not sell your personal data. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash (Mynt), PayMaya (Maya Bank), BPI, BDO, and Metrobank — to process your deposits and withdrawals. These providers operate under their own privacy policies and applicable Philippine financial regulations.
• Identity Verification Providers: Third-party KYC service providers who assist tg7704 in verifying the identity and age of players. These providers are contractually bound to process your data only for verification purposes.
• Game Content Providers: Licensed game studios and software providers whose games are available on the tg7704 platform. These providers may receive anonymized or pseudonymized session data for game performance purposes.
• Regulatory Authorities: Philippine government agencies and regulatory bodies, where disclosure is required by law, court order, or regulatory directive.
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required in connection with the investigation of fraud, money laundering, or other criminal activity.
• IT & Security Service Providers: Cloud hosting, cybersecurity, and platform infrastructure providers who process data on tg7704's behalf under strict data processing agreements.

7 Cookies & Tracking Technologies

tg7704 uses cookies and similar tracking technologies to operate and improve the tg7704 platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use our services.

The types of cookies tg7704 uses include:

• Essential Cookies: Required for the tg7704 platform to function. These include session authentication cookies and security tokens. These cannot be disabled without affecting platform functionality.
• Functional Cookies: Remember your preferences such as language settings, preferred payment method, and responsible gaming tool configurations.
• Analytics Cookies: Help tg7704 understand how players navigate the platform, which games are most popular, and where technical issues occur. Data collected is aggregated and anonymized where possible.
• Marketing Cookies: Used to deliver relevant promotional content to you based on your gaming activity and preferences. These are only activated with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may prevent you from accessing certain tg7704 features, including your account login.

8 Data Security

tg7704 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• SSL/TLS Encryption: All data in transit between your device and tg7704's servers is encrypted using industry-standard TLS protocols.
• Data Encryption at Rest: Sensitive personal data stored in tg7704's databases is encrypted at rest using AES-256 encryption.
• Two-Factor Authentication (2FA): tg7704 offers 2FA for player accounts to provide an additional layer of login security.
• Access Controls: Access to personal data within tg7704's systems is restricted to authorized personnel on a strict need-to-know basis, with role-based access controls and audit logging.
• Regular Security Audits: tg7704 conducts periodic security assessments and penetration testing to identify and remediate vulnerabilities.
• Incident Response: In the event of a personal data breach, tg7704 will notify affected players and the National Privacy Commission (NPC) of the Philippines within the timeframes required by law.

9 Data Retention

tg7704 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Our standard retention periods are as follows:

• Active Account Data: Retained for the duration of your tg7704 account and for five (5) years following account closure, in accordance with Philippine AML and gaming regulatory requirements.
• KYC & Identity Documents: Retained for five (5) years following account closure or the last transaction, whichever is later.
• Transaction Records: Retained for five (5) years following each transaction, as required by Philippine financial regulations.
• Customer Support Records: Retained for three (3) years following the resolution of each support interaction.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year following withdrawal of consent.
• Technical Logs: Retained for up to twelve (12) months for security and fraud prevention purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with tg7704's data disposal procedures.

10 Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by tg7704:

• Right to be Informed: The right to know what personal data tg7704 collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data tg7704 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. You can update most account information directly through your tg7704 account settings.
• Right to Erasure: The right to request deletion of your personal data, subject to tg7704's legal retention obligations. Note that data required for regulatory compliance cannot be deleted before the applicable retention period expires.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes. You can opt out of marketing communications at any time through your account notification settings.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe tg7704 has violated your data privacy rights.

To exercise any of these rights, please contact tg7704's support team via live chat on the platform or by email at [email protected]. We will respond to all data rights requests within fifteen (15) business days.

11 Children's Privacy

tg7704 Casino is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. tg7704 does not knowingly collect personal data from individuals under the age of 21.

If tg7704 discovers or is notified that it has inadvertently collected personal data from a person under 21 years of age, it will immediately close the relevant account, void any associated transactions, and securely delete the personal data in question.

If you are a parent or guardian and believe that your child has registered a tg7704 account, please contact our support team immediately via live chat so we can take prompt action.

12 Third-Party Links

The tg7704 platform may contain references to third-party services such as payment providers (GCash, PayMaya, BPI, BDO, Metrobank). tg7704 is not responsible for the privacy practices of these third-party services. We encourage you to review the privacy policies of any third-party service you use in connection with your tg7704 account.

tg7704 does not embed third-party advertising networks or social media tracking pixels on its platform without your explicit consent.

13 Changes to This Privacy Policy

tg7704 reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how tg7704 protects your personal data. Your continued use of the tg7704 platform following any update constitutes your acceptance of the revised Policy.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or tg7704's handling of your personal data, please contact our Data Privacy team:

• Live Chat: Available 24/7 on the tg7704 platform — the fastest way to reach us
• Email: [email protected]

For complaints that cannot be resolved directly with tg7704, you may contact the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012.